Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, GA, USA
Base: $95,000 - $142,600 usd (atlanta); base: $90,...
**
3+ years customer-facing services experience
2+ years talent acquisition or hr experience
1+ years ai/ml or data-driven product experience
** Workday is seeking a Specialized Customer Success Manager for Talent AI, a customer-facing role that emphasizes AI adoption and value realization in Talent Acquisition. The position requires a blend of customer success experience, domain knowledge in HR technology, and familiarity with AI solutions, all while promoting a collaborative and supportive company culture. **

Job Summary

  • This role is part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.
  • The position requires collaborating with the Workday account team as a specialized overlay to influence retention, advocacy, and expansion.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or in the field.

Matching Summary

Match Score: 75

** Workday is seeking a Specialized Customer Success Manager for Talent AI, a customer-facing role that emphasizes AI adoption and value realization in Talent Acquisition. The position requires a blend of customer success experience, domain knowledge in HR technology, and familiarity with AI solutions, all while promoting a collaborative and supportive company culture. **

Salary

Base: $95,000 - $142,600 USD (Atlanta); Base: $90,300 - $160,400 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML or data-driven product experience
  • Strategic customer engagement management
  • Executive level stakeholder relationship building

Nice-to-have

  • Sun-drenched optimism and drive
  • Experience in evolving incubation environments
  • Ability to translate complex AI concepts
  • Curious minds and courageous collaboration
  • Bachelor's degree in Business, HR, or Technical field

Key Requirements

  • 3+ years in customer-facing services role
  • 2+ years in Talent Acquisition or HR
  • 1+ year with AI/ML products
  • Bachelor's degree preferred
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

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