Base compensation; eligibility for annual bonus; r...
3 days onsite
Bilingual french and english communication skills
1-2 years contact center experience
Flexible to work rotating shifts including evenings and saturdays
Aviva is seeking a Bilingual Intermediate Account Analyst to join their Billing Team, requiring strong customer service skills in both English and French. The role involves handling inbound calls and resolving billing inquiries in a fast-paced, collaborative environment
Job Summary
This role involves handling approximately 30-40 inbound calls daily to provide billing support to customers and partners.
Candidates must be bilingual in French and English to communicate effectively with teams across Canada.
The position offers a hybrid work model requiring three days in the office alongside a comprehensive rewards package.
Matching Summary
Match Score: 85
Aviva is seeking a Bilingual Intermediate Account Analyst to join their Billing Team, requiring strong customer service skills in both English and French. The role involves handling inbound calls and resolving billing inquiries in a fast-paced, collaborative environment.
Salary
Base compensation; Eligibility for annual bonus; Retirement savings, share plan, health benefits
Skills & Requirements
Must-have
Bilingual French and English communication skills
1-2 years contact center experience
Flexible to work rotating shifts including evenings and Saturdays