Not specified (assumed to be hybrid/onsite based on operational nature)
3-5 years payments operations experience
Pos systems and payment gateway knowledge
Transaction reconciliation and settlement expertise
EPOS PTE. LTD. is seeking a Payment Operations Team Lead to oversee payment transaction processing, ensuring operational excellence for merchant services. The role requires experience in payments operations and a strong analytical mindset to optimize systems and resolve transaction-related issues.
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Job Summary
The role ensures smooth and reliable processing of payment transactions across all merchant touchpoints while supporting on-ground deployment.
Candidates will act as the main point of contact for escalations involving failed transactions, delayed settlements, and discrepancies.
The position requires developing SOPs for incident management and driving initiatives to reduce transaction failures.
Matching Summary
Match Score: 85
EPOS PTE. LTD. is seeking a Payment Operations Team Lead to oversee payment transaction processing, ensuring operational excellence for merchant services. The role requires experience in payments operations and a strong analytical mindset to optimize systems and resolve transaction-related issues.
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Skills & Requirements
Must-have
3-5 years payments operations experience
POS systems and payment gateway knowledge
Transaction reconciliation and settlement expertise
Cross-functional stakeholder management skills
Process optimization and SOP development
Nice-to-have
Strong analytical mindset for data interpretation
Experience with chargeback and dispute resolution
Ability to operate in fast-paced environment
Hands-on approach to operational excellence
Key Requirements
3-5 years experience in payments operations or fintech
Exposure to POS systems and acquiring financial operations
Experience handling reconciliation and payment investigations