Customer Service Officer

FRESVER BEAUTY PTE. LTD.

Singapore, Singapore
2 years experience in beauty spa environment
Strong verbal and written communication skills
Willing to work retail hours including weekends
The role involves reporting directly to the Branch Manager to handle customer requests, appointments, and complaints promptly

Job Summary

  • The role involves reporting directly to the Branch Manager to handle customer requests, appointments, and complaints promptly.
  • Responsibilities include making cold calls, re-confirming appointments, and following up on service calls three days after treatment.
  • The position requires maintaining cleanliness standards at the reception area while managing daily data entry and invoice generation.

Matching Summary

Match Score: 75

The role involves reporting directly to the Branch Manager to handle customer requests, appointments, and complaints promptly.

Skills & Requirements

Must-have

  • 2 years experience in beauty spa environment
  • Strong verbal and written communication skills
  • Willing to work retail hours including weekends

Nice-to-have

  • Ability to work in fast-paced environment
  • Minimum supervision and multi-tasking ability
  • Experience with cold calling and lead generation

Key Requirements

  • At least 2 years' experience in beauty spa environment
  • Willingness to work weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter