Concierge Supervisor

Montage International

Not specified
Excellent customer service skills
Strong knowledge of ms office
Dependable and available to work weekends
Montage International is seeking a Concierge Supervisor to oversee the concierge desk operations and ensure exceptional guest service within their luxury hotel setting. The ideal candidate should have prior experience in concierge roles and a strong background in customer service. This position emphasizes leadership, community engagement, and a commitment to the company's mission and values

Job Summary

  • The Concierge Supervisor is responsible for supporting the Guest Relations team and Front Office Manager with day-to-day operations of the concierge desk.
  • This role includes effective leadership of the concierge team and ensuring guest requests are satisfied efficiently.
  • The position requires maintaining positive rapport with local community leaders and vendors to enhance guest experience.

Matching Summary

Match Score: 85

Montage International is seeking a Concierge Supervisor to oversee the concierge desk operations and ensure exceptional guest service within their luxury hotel setting. The ideal candidate should have prior experience in concierge roles and a strong background in customer service. This position emphasizes leadership, community engagement, and a commitment to the company's mission and values.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong knowledge of MS Office
  • Dependable and available to work weekends

Nice-to-have

  • Enjoy interacting with people
  • Positive attitude and willingness to learn
  • Exceptional guest recovery skills

Key Requirements

  • Minimum of one year experience as a Concierge
  • Minimum of two years experience in customer service
  • College Degree preferred

Work Rights

Not specified

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