Business Account Specialist - Smb

Verizon Communications

Irving, TX, US
Incentive based position; potential sign-on bonus ...
**
Active prospecting and opportunity generation skills
Expert-level billing acumen and clarity
Fluency in verizon product catalog including fwa
** Verizon Communications is seeking a Business Account Specialist for small to medium-sized businesses in a hybrid work environment. The role involves proactive outreach to customers, ensuring account satisfaction, and promoting Verizon’s products and services. **

Job Summary

  • The role involves making proactive outbound calls to ensure small business accounts are in good standing while delivering current offers.
  • Representatives must expertly guide customers through their first bill to explain complex charges like proration and activation fees.
  • Employees benefit from a comprehensive rewards package including health insurance, a matched 401(k), and up to 15 days of vacation.

Matching Summary

Match Score: 75

** Verizon Communications is seeking a Business Account Specialist for small to medium-sized businesses in a hybrid work environment. The role involves proactive outreach to customers, ensuring account satisfaction, and promoting Verizon’s products and services. **

Salary

Incentive based position; Potential sign-on bonus up to $2500; Salary varies by location and skills

Skills & Requirements

Must-have

  • Active prospecting and opportunity generation skills
  • Expert-level billing acumen and clarity
  • Fluency in Verizon product catalog including FWA
  • Ability to de-escalate customer frustration effectively
  • Proficiency navigating multiple internal platforms

Nice-to-have

  • Consultative mindset for uncovering secondary needs
  • Experience handling inbound and outbound calls
  • Strong team player with independent work capability
  • Background in B2B sales and business acumen

Key Requirements

  • Bachelor's degree or four years of work/military experience
  • One or more years of relevant work experience
  • Customer service experience preferred
  • Business-to-business sales experience preferred

Work Rights

Not specified

Tailored Resume

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