Customer Success People Lead

Xero

Denver, CO, US
Base: $89,100 - $111,400 usd; bonus/equity: not sp...
Remote
Team leadership
Customer retention
Sales coaching

Salary

Base: $89,100 - $111,400 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including medical, dental, vision, 401(k) match, PTO, wellbeing leave, Xtra Leave, volunteer day, and paid holidays

Skills & Requirements

Must-have

  • team leadership
  • customer retention
  • sales coaching
  • SaaS principles
  • data-driven decision making
  • cross-functional collaboration

Nice-to-have

  • agile methodology
  • global team experience
  • customer success best practices
  • strategic campaign execution

Key Requirements

  • proven background in mentoring or leading teams
  • customer-centric mindset
  • understanding of SaaS principles
  • analytical capability
  • exceptional communication skills
  • adaptive leadership style

Work Rights

Not specified

Tailored Resume

Cover Letter