Case Manager

EML

Tweed Heads, Australia
On-site with flexibility to work from home up to 3 days per week after the initial three months, subject to performance and approval.
Workers compensation claims management
Personal injury claims management
Return-to-work journey support
EML is seeking a full-time Case Manager for their Tweed Heads office, focusing on assisting injured workers in their return-to-work journey. The ideal candidate should possess a passion for helping others, ideally with a background in health sciences or customer service

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey.
  • The Case Manager role is crucial for assisting injured workers, acting as the central point of contact for the injured worker, employer, and stakeholders involved in the treatment plan.
  • EML offers a diverse and collaborative team culture, flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.

Matching Summary

Match Score: 85

EML is seeking a full-time Case Manager for their Tweed Heads office, focusing on assisting injured workers in their return-to-work journey. The ideal candidate should possess a passion for helping others, ideally with a background in health sciences or customer service.

Skills & Requirements

Must-have

  • Workers Compensation claims management
  • Personal Injury Claims Management
  • Return-to-work journey support
  • Stakeholder relationship building
  • Active and timely strategy implementation

Nice-to-have

  • Passion for helping others
  • Teamwork and fast-paced environment
  • Customer-centric approach
  • Creative stakeholder engagement
  • Empathetic and resilient

Key Requirements

  • Degree in psychology or similar health sciences
  • Allied Health background
  • Customer service experience
  • Ability to manage, negotiate, and influence positive outcomes

Work Rights

Not specified

Tailored Resume

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