Home Care Intake Coordinator

Mercy Health

Hughesdale, Victoria, Australia
$43 ph; benefits: salary pyckaging benefits; bonus...
Support at home knowledge
Home care package programs
Valid driver’s licence
You will play a vital role in helping individuals access the care they need

Job Summary

  • You will play a vital role in helping individuals access the care they need.
  • This position blends customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.
  • Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people, continuing to offer more services and deeper care than ever before.

Matching Summary

You will play a vital role in helping individuals access the care they need.

Salary

$43 per hour; Benefits: salary packaging benefits; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Support at Home knowledge
  • Home Care Package programs
  • valid driver’s licence
  • Microsoft Office proficiency
  • Client Management Systems
  • Dynamics CRM
  • The Lookout Way
  • My Aged Care Portal

Nice-to-have

  • resilient and compassionate
  • solutions-focused approach
  • builds trust and showcases quality
  • cultivate warm relationships
  • unstoppable drive to win business
  • collaborative team player

Key Requirements

  • Knowledge of Support at Home
  • Knowledge of Home Care Package programs
  • Valid driver’s licence
  • Proficiency in Microsoft Office
  • Proficiency in Client Management Systems

Work Rights

Not specified

Tailored Resume

Cover Letter