Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
Job Summary
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Manage each repair throughout the process and ensure quality standards by performing in-process QC.
We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.
Matching Summary
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Skills & Requirements
Must-have
write complete estimates
manage repair process
customer communication
in-process QC
pull and review Alldata
Nice-to-have
deal with fast paced environments
customer rights education
insurance partners knowledge
team focused on earning customers
Key Requirements
High school graduate or equivalent
18 years or older
Knowledge of estimating systems, CCC one preferred