Trainee Claims Handler

Marsh Commercial

Leeds, United Kingdom
Hybrid (3 days in-office, 2 days remote)
Proactively manage claims portfolio
Client requests and queries
Gather claims information and documentation
Marsh Commercial is seeking a Trainee Claims Handler for its Leeds office, focusing on managing a portfolio of claims while ensuring high-quality service delivery. The role requires strong customer service and communication skills, with an emphasis on building relationships and efficiently handling claims processes

Job Summary

  • Proactively manage a varied portfolio of claims ensuring service delivery is in line with client expectations.
  • This position would suit an experienced customer service professional with excellent organisational and communications skills both verbal and written.
  • We help you be your best through professional development opportunities, interesting work and supportive leaders.

Matching Summary

Match Score: 80

Marsh Commercial is seeking a Trainee Claims Handler for its Leeds office, focusing on managing a portfolio of claims while ensuring high-quality service delivery. The role requires strong customer service and communication skills, with an emphasis on building relationships and efficiently handling claims processes.

Skills & Requirements

Must-have

  • Proactively manage claims portfolio
  • Client requests and queries
  • Gather claims information and documentation
  • Provide claims advice to clients
  • Action new claims and report to insurers
  • Communicate with key stakeholders
  • Build and manage relationships
  • Maintain accurate file data
  • Produce claims reports
  • Adhere to regulatory process requirements
  • Process DA claims
  • Accurately reserve claims

Nice-to-have

  • Insurance experience

Key Requirements

  • Strong Customer Service experience
  • Effective communication & negotiation skills
  • Problem solving and open mindset
  • Ability to influence and build relationships
  • Ability to prioritise and organise own workload

Work Rights

Not specified

Tailored Resume

Cover Letter