Provide end-user IT support for Tokyo branch, including troubleshooting devices, managing tickets, and handling hardware setup and replacement
Job Summary
Provide end-user IT support for Tokyo branch, including troubleshooting devices, managing tickets, and handling hardware setup and replacement.
Support and maintain global systems in collaboration with regional and head office IT teams, ensuring stability across applications, infrastructure, networks, and security.
Oversee IT operations continuity, including power outage coordination, asset and inventory management, BCP site support, and office facilities-related IT activities.
Matching Summary
Provide end-user IT support for Tokyo branch, including troubleshooting devices, managing tickets, and handling hardware setup and replacement.
Skills & Requirements
Must-have
trading systems stability and functionality
end-user IT support
global systems support and maintenance
incident response management
dealing room technology support
IT operations continuity
Nice-to-have
thrive in high-pressure environment
collaborate with traders and developers
automate routine tasks with scripting
Key Requirements
4+ years experience as Desktop Support Technician
trading or financial services environment experience