Claims Consultant

50

Tweed Heads, Australia
Not specified; salary reviews included; annual com...
Hybrid (fully remote with up to 3 days work-from-home flexibility after 3 months)
Customer focused service delivery
Workers compensation claim management
Legislative compliance adherence
EML is seeking Claims Consultants for their Tweed Heads office, with a focus on managing workers' compensation claims and providing support to injured workers. The role emphasizes customer service, teamwork, and offers flexibility for remote work after an initial period

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • EML fosters a learning culture with dedicated specialists such as Technical Specialists and Injury Management Specialists to support team members.
  • Employees enjoy benefits including work-from-home flexibility after three months, a corporate wellbeing program, and up to 16 weeks of paid parental leave.

Matching Summary

Match Score: 85

EML is seeking Claims Consultants for their Tweed Heads office, with a focus on managing workers' compensation claims and providing support to injured workers. The role emphasizes customer service, teamwork, and offers flexibility for remote work after an initial period.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Workers compensation claim management
  • Legislative compliance adherence
  • Stakeholder communication skills
  • Team collaboration environment

Nice-to-have

  • Medical or hospitality background
  • Retail corporate field experience
  • Creative problem solving abilities
  • High attention to detail
  • Self-motivated proactive approach

Key Requirements

  • Previous customer service experience in medical, hospitality, retail, or corporate fields
  • Ability to multitask and shift priorities effectively
  • Willingness to attend face-to-face group interview on Wednesday 6th May 2026

Work Rights

Not specified

Tailored Resume

Cover Letter