Customer Service - 95 William Street Branch

Commonwealth Bank Group

95 William Street, Unknown
Part-time onsite (predetermined roster)
Customer transactional needs
Financial health checks
Personal loan applications
The Commonwealth Bank Group is seeking part-time customer service professionals for its 95 William Street branch. The role emphasizes building customer relationships, providing excellent service, and understanding customer needs to facilitate appropriate banking solutions

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for several customer service professionals to join our 95 William Street branch part time!

Matching Summary

Match Score: 85

The Commonwealth Bank Group is seeking part-time customer service professionals for its 95 William Street branch. The role emphasizes building customer relationships, providing excellent service, and understanding customer needs to facilitate appropriate banking solutions.

Skills & Requirements

Must-have

  • customer transactional needs
  • financial health checks
  • personal loan applications
  • credit card applications
  • reconciling transactions
  • capturing customer feedback

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture
  • holistic solutions
  • genuine passion for the customer

Key Requirements

  • Must be available to cover predetermined rosters
  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre
  • Ability to work in a busy, commercial and driven retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter