Sofitel Brisbane Central is seeking a Night Manager for its hotel in Aqaba, Jordan. The role involves overseeing night operations, ensuring guest satisfaction, maintaining safety and security, and coordinating with various departments
Job Summary
The Night Manager is responsible for directing and coordinating various services related to night operations to maximize customer satisfaction.
This role requires ensuring the safety and security of guests, visitors, and employees while working closely with hotel security personnel.
The incumbent must maintain accurate duty logs, prepare timely reports for the General Manager, and resolve all pending issues before changing the business date.
Matching Summary
Match Score: 85
Sofitel Brisbane Central is seeking a Night Manager for its hotel in Aqaba, Jordan. The role involves overseeing night operations, ensuring guest satisfaction, maintaining safety and security, and coordinating with various departments.
Skills & Requirements
Must-have
Night operations management
Guest complaint resolution
Emergency response procedures
Opera PMS system knowledge
Safety and security protocols
Team coordination and leadership
Nice-to-have
Friendly and cheerful disposition
Product knowledge of hotel facilities
Excellent grooming standards
Public relations skills
Cooperation with multiple departments
Key Requirements
Familiarity with Front Desk and Cashiering functions
Knowledge of Operational Standards Manual (OSM)
Ability to handle emergency situations like fire or bomb threats