The Associate provides efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, their managers and business partners
Job Summary
The Associate provides efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, their managers and business partners.
Using the case management system, the Associate accurately processes, records, closes or escalates transactions in accordance with established service level agreements.
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences.
Matching Summary
The Associate provides efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, their managers and business partners.
Skills & Requirements
Must-have
First point of contact service
Respond to employee inquiries
Support HR tools (Workday, ServiceNow)
Process HR transactions
Maintain confidentiality of information
Nice-to-have
Seamless customer experience
Great customer care
Promote self-sufficiency
Championing Inclusion
Key Requirements
Bachelor's degree in Human Resources or related field
Fluent in English
HR administrative or related experience
Experience in a global entertainment environment preferred