Client Services Account Coordinator

RELX (LexisNexis)

Multiple Locations
Base: $44,500 - $74,100; bonus/equity: not specifi...
Experience in software support
Customer training and troubleshooting
Managing large publisher accounts
The Client Services Account Coordinator will guide customers through the implementation of our Editorial Manager® and ProduXion Manager® software

Job Summary

  • The Client Services Account Coordinator will guide customers through the implementation of our Editorial Manager® and ProduXion Manager® software.
  • You will assist our customers in configuring and using the software while optimizing their editorial and publishing workflows.
  • We promote a healthy work/life balance across the organization with numerous wellbeing initiatives.

Matching Summary

The Client Services Account Coordinator will guide customers through the implementation of our Editorial Manager® and ProduXion Manager® software.

Salary

Base: $44,500 - $74,100; Bonus/Equity: Not specified; Benefits: Comprehensive health benefits

Skills & Requirements

Must-have

  • Experience in software support
  • Customer training and troubleshooting
  • Managing large publisher accounts

Nice-to-have

  • Strong communication skills
  • Ability to work in a team
  • Detail-oriented and organized

Key Requirements

  • Experience in scholarly publishing industry
  • Accredited education in related field
  • Ability to manage competing priorities

Work Rights

Must be eligible to live and work in the United States

Tailored Resume

Cover Letter