Cdi - Delivery Service Manager (h/f/x)

CHANEL

Paris, France
Agile methodology experience
Service delivery performance management
Release management coordination
The role involves orchestrating the end-to-end delivery and service management for critical IT solutions supporting Chanel's fashion business

Job Summary

  • The role involves orchestrating the end-to-end delivery and service management for critical IT solutions supporting Chanel's fashion business.
  • Candidates must ensure impeccable service levels by managing KPIs, coordinating Agile ceremonies, and overseeing the full software development lifecycle.
  • Chanel offers an environment that values human-centric creation, excellence, and diverse career growth opportunities within a global luxury house.

Matching Summary

The role involves orchestrating the end-to-end delivery and service management for critical IT solutions supporting Chanel's fashion business.

Skills & Requirements

Must-have

  • Agile methodology experience
  • Service Delivery performance management
  • Release management coordination
  • QA orchestration and testing
  • Stakeholder communication skills

Nice-to-have

  • Fashion or luxury industry knowledge
  • Crisis resolution capabilities
  • Continuous improvement mindset
  • Strategic vision for IT operations

Key Requirements

  • Significant experience in IT project management
  • Fluency in French and English
  • Experience with application run support

Work Rights

Not specified

Tailored Resume

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