Desktop Support Executive

AirAsia

Hardware and software support
Troubleshooting technical problems
Network cable management
The role involves providing comprehensive hardware and software support for PCs, printers, telephone lines, and network cables across domestic and international branches

Job Summary

  • The role involves providing comprehensive hardware and software support for PCs, printers, telephone lines, and network cables across domestic and international branches.
  • Candidates will be responsible for maintaining computer equipment, resolving technical issues promptly, and managing IT assets to ensure optimal system performance.
  • The position requires collaboration with IT team members to streamline processes and enhance overall operational efficiency while adhering to company standards.

Matching Summary

The role involves providing comprehensive hardware and software support for PCs, printers, telephone lines, and network cables across domestic and international branches.

Skills & Requirements

Must-have

  • Hardware and software support
  • Troubleshooting technical problems
  • Network cable management
  • PC and printer maintenance
  • Incident and service request support

Nice-to-have

  • Customer-centric approach
  • Strong team player mindset
  • Proactive problem identification
  • Excellent communication skills
  • Continuous learning attitude

Key Requirements

  • Bachelor's Degree in Computer Science or IT
  • 1-2 years of experience in IT Support
  • Minimum 1 year relevant experience
  • Fluency in English communication

Work Rights

Not specified

Tailored Resume

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