Customer Service Representative (italian-speaking) - Household Appliances

Concentrix

Lisbon, Portugal
Competitive salary + performance bonus; not specif...
High level of italian
Fluent english (b2)
Customer guidance and knowledge
As a Customer Service Representative, you will engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners’ products and services by incoming calls or emails

Job Summary

  • As a Customer Service Representative, you will engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners’ products and services by incoming calls or emails.
  • At Concentrix, there’s a real career and personal growth potential, with about 80% of our managers and leaders promoted from within.
  • In this role, we offer benefits that help you support your unique lifestyle, including full-time indefinite contracts and competitive salary.

Matching Summary

As a Customer Service Representative, you will engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners’ products and services by incoming calls or emails.

Salary

Competitive salary and performance bonus; Not specified; Full paid training

Skills & Requirements

Must-have

  • High level of Italian
  • Fluent English (B2)
  • Customer guidance and knowledge
  • Analyze information and solve problems
  • Incoming calls or emails

Nice-to-have

  • Empathy and team spirit
  • Identify customer needs
  • Proactive and results-driven
  • Previous customer experience

Key Requirements

  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter