Lead Veterinary Customer Service Representative

Genoaanimalhospital

Base: $22-$25ph; bonus/equity: performance bonuses...
2+ years veterinary reception experience
Leadership and team mentoring skills
Competency with veterinary software systems
The role involves leading and mentoring the reception team to ensure smooth daily hospital operations

Job Summary

  • The role involves leading and mentoring the reception team to ensure smooth daily hospital operations.
  • Candidates must provide exceptional client service through various communication channels while managing appointments and billing.
  • The company offers competitive pay, comprehensive health benefits, paid time off, and opportunities for professional growth.

Matching Summary

The role involves leading and mentoring the reception team to ensure smooth daily hospital operations.

Salary

Base: $22-$25/hr; Bonus/Equity: Performance bonuses mentioned; Benefits: Health, dental, vision, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Leadership and team mentoring skills
  • Competency with veterinary software systems

Nice-to-have

  • Compassionate handling of emotional situations
  • Strong multitasking in high-volume environment
  • Experience with Cornerstone or ezyVet software

Key Requirements

  • 2+ years of veterinary reception experience
  • Leadership experience strongly preferred
  • Knowledge of veterinary terminology and services

Work Rights

Not specified

Tailored Resume

Cover Letter