Customer Service Representative, Hvac

AIG

Jeffersonville, IN, United States
Hybrid
Excellent written and verbal communication
Customer-oriented skills
Computer and software skills
Our HVAC Accounts Customer Service Representatives work directly with the HVAC Dealers and our Customers to ensure that the contracts are being upheld appropriately, answering questions, reviewing account history, and providing additional information as needed

Job Summary

  • Our HVAC Accounts Customer Service Representatives work directly with the HVAC Dealers and our Customers to ensure that the contracts are being upheld appropriately, answering questions, reviewing account history, and providing additional information as needed.
  • As a contributor at AIG, HVAC Accounts Customer Service Representatives are the ones our clients turn to in times of need.
  • At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.

Matching Summary

Our HVAC Accounts Customer Service Representatives work directly with the HVAC Dealers and our Customers to ensure that the contracts are being upheld appropriately, answering questions, reviewing account history, and providing additional information as needed.

Skills & Requirements

Must-have

  • excellent written and verbal communication
  • customer-oriented skills
  • computer and software skills
  • work independently and as part of a team
  • respond to inquiries professionally

Nice-to-have

  • positive and professional demeanor
  • interest in learning new things
  • empathy, patience, adaptability, proactivity
  • determination to consistently meet deadlines

Key Requirements

  • General or technical knowledge of HVAC equipment
  • Ability to utilize online tools for research
  • Prior HVAC, Warranty, or Insurance experience beneficial

Work Rights

Not specified

Tailored Resume

Cover Letter