Customer Banking Specialist - Marrickville

CommBank

Marrickville, Australia
Part-time (17.25 hours per week)
Exceptional customer service delivery
Articulate financial terms clearly
Ask the right questions
CommBank is seeking a part-time Customer Banking Specialist for their Marrickville branch, responsible for delivering exceptional customer service and support across various banking needs. Ideal candidates should possess strong communication skills and a customer-centric approach, with experience in financial services, retail, or hospitality

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, and process applications for credit products, while also completing Financial Health Checks.
  • The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing the company's processes and risk-adverse culture.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Marrickville branch, responsible for delivering exceptional customer service and support across various banking needs. Ideal candidates should possess strong communication skills and a customer-centric approach, with experience in financial services, retail, or hospitality.

Skills & Requirements

Must-have

  • exceptional customer service delivery
  • articulate financial terms clearly
  • ask the right questions
  • provide effective solutions
  • championing processes and procedures
  • drive risk-adverse culture

Nice-to-have

  • Greek or Vietnamese language skills
  • interest in building a career
  • improving financial wellbeing
  • support Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Ability to work in a busy retail environment
  • Availability for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter