The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software
Job Summary
The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.
Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success, including a comprehensive benefits package with immediate eligibility.
Matching Summary
The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
Skills & Requirements
Must-have
Support IT hardware and software
Troubleshoot and resolve issues
Active Directory user management
Client-side security software
Identify and remove viruses/malware
Network printer troubleshooting
Client-side networking troubleshooting
Nice-to-have
Customer success focus
Continuous improvement mindset
Adapt to rapid changes
Positive customer support attitude
Experience with Mac hardware and OS X
Experience with enterprise iOS device management
Key Requirements
Associate's degree required
0-3 years of experience
Related certifications preferred (MOS, MCTS, A+, ACMT, ITIL V3)
Experience supporting manufacturing and engineering companies preferred