Supervisor, Patient Experience, Full Time

University of Miami

Miami, Florida, United States
Leadership in patient experience
Timely investigation of patient complaints
Effective communication with patients
The Supervisor, Patient Experience provides oversight of the patient care experience at the University of Miami. This role involves managing patient concerns and facilitating communication to enhance family-centered care. The University offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission

Job Summary

  • The Supervisor, Patient Experience provides oversight of the patient care experience at the University of Miami. This role involves managing patient concerns and facilitating communication to enhance family-centered care. The University offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission.

Matching Summary

The Supervisor, Patient Experience provides oversight of the patient care experience at the University of Miami. This role involves managing patient concerns and facilitating communication to enhance family-centered care. The University offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission.

Skills & Requirements

Must-have

  • leadership in patient experience
  • timely investigation of patient complaints
  • effective communication with patients

Nice-to-have

  • commitment to core values
  • ability to motivate and develop staff
  • proficiency in Microsoft Office

Key Requirements

  • Bachelor’s degree in relevant field
  • minimum 2 years of customer service leadership experience

Work Rights

Not specified

Tailored Resume

Cover Letter