It Automation Engineer

gtot.xyz

New York, NY, United States
Base: $100,000 - $125,000 usd; bonus/equity: annua...
On-site
Scripting (python, bash, powershell)
Operating systems (macos, windows)
Networking fundamentals (tcp/ip, dns, dhcp)
This role is designed for someone who sees technical support not just as troubleshooting, but as an opportunity to build, automate, and improve systems at scale

Job Summary

  • This role is designed for someone who sees technical support not just as troubleshooting, but as an opportunity to build, automate, and improve systems at scale.
  • You will provide hands-on deskside and remote support across hardware, operating systems, SaaS platforms, and enterprise tools, while proactively identifying opportunities to eliminate repetitive work through scripting and automation.
  • We offer competitive base salary and discretionary bonus, flexible time off, company-paid holidays and sick leave, comprehensive health benefits, 401(k) contribution, and generous paid parental leave.

Matching Summary

This role is designed for someone who sees technical support not just as troubleshooting, but as an opportunity to build, automate, and improve systems at scale.

Salary

Base: $100,000 - $125,000 USD; Bonus/Equity: Annual bonus and equity incentives; Benefits: Company-paid health and protective benefits, 401(k) company contribution, generous paid parental leave, family planning benefits

Skills & Requirements

Must-have

  • Scripting (Python, Bash, PowerShell)
  • Operating systems (macOS, Windows)
  • Networking fundamentals (TCP/IP, DNS, DHCP)
  • APIs and automation concepts
  • Version control (Git)
  • Customer service and technical support

Nice-to-have

  • AI adoption and usage
  • Builder's mindset
  • Executive user support
  • Modern infrastructure curiosity

Key Requirements

  • Bachelor's degree in Computer Science, Engineering, or similar
  • 0-3 years of experience (internships count)
  • Strong scripting ability
  • Solid understanding of operating systems and networking
  • Comfort with APIs, automation concepts, or version control

Work Rights

Not specified

Tailored Resume

Cover Letter