Customer Experiece Coordinator

TJ Maxx

New Orleans, LA, USA
Base: $13.00 to $13.50 ph; bonus/equity: not speci...
Not specified (likely on-site based on the retail environment).
Excellent customer experience
Front of store operations
Loyalty program promotion
TJ Maxx is seeking a Customer Experience Coordinator in New Orleans, LA, responsible for promoting excellent customer service and overseeing front-end associates. The ideal candidate should have retail and leadership experience, strong communication skills, and the ability to work flexible hours

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store, ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those meeting service or hours requirements.

Matching Summary

Match Score: 75

TJ Maxx is seeking a Customer Experience Coordinator in New Orleans, LA, responsible for promoting excellent customer service and overseeing front-end associates. The ideal candidate should have retail and leadership experience, strong communication skills, and the ability to work flexible hours.

Salary

Base: $13.00 to $13.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and eligibility for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

Skills & Requirements

Must-have

  • excellent customer experience
  • front of store operations
  • loyalty program promotion
  • customer engagement
  • store cleanliness and organization

Nice-to-have

  • positive internal and external customer experience
  • honesty and integrity culture
  • confidentiality maintenance
  • safety awareness

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • flexible schedule availability
  • strong communication skills
  • strong organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter