Univ - Manager, Resident Clinic Patient Service Representatives - College Of Dental Medicine
Medical University of South Carolina
Charleston, SC, US
Base: $52,100.00 - $88,600.00; bonus/equity: not s...
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Direct supervision of psr teams
Patient registration and scheduling oversight
Hipaa and osha compliance management
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The Medical University of South Carolina is seeking a Manager for the Resident Clinic Patient Service Representatives within the College of Dental Medicine. This role involves supervising patient access operations, ensuring compliance, and enhancing patient-centered service delivery while collaborating with various stakeholders.
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Job Summary
This role provides operational leadership for all front-end patient access functions within the Student Clinics at the College Of Dental Medicine.
The manager is directly responsible for supervising Patient Service Representatives, including recruitment, training, performance management, and succession planning.
Key responsibilities include ensuring HIPAA and OSHA compliance, managing change funds, and analyzing performance data to optimize patient flow.
Matching Summary
Match Score: 75
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The Medical University of South Carolina is seeking a Manager for the Resident Clinic Patient Service Representatives within the College of Dental Medicine. This role involves supervising patient access operations, ensuring compliance, and enhancing patient-centered service delivery while collaborating with various stakeholders.
**
Salary
Base: $52,100.00 - $88,600.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Direct supervision of PSR teams
Patient registration and scheduling oversight
HIPAA and OSHA compliance management
Change fund reconciliation and cash handling
Performance metric analysis and reporting
Nice-to-have
Experience in healthcare administration
Strong customer service recovery skills
Ability to foster continuous improvement culture
Cross-functional collaboration with clinical staff
Key Requirements
High school diploma plus five years relevant experience OR bachelor's degree plus three years
Five years experience in business management or administrative services
Knowledge of MUSC HR policies and federal regulations