Troubleshooter Service / Rabat

KONE

Rabat, Morocco
Fully remote
Troubleshooting complex technical issues
Elevator and escalator maintenance
Kone safety and maintenance standards
This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations

Job Summary

  • This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.
  • You will play a key role in ensuring safety, reducing call-outs, and supporting the development of technical competencies within the team.
  • We offer a collaborative and safety-focused working environment, competitive total reward package, and ongoing technical training and development opportunities.

Matching Summary

This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.

Skills & Requirements

Must-have

  • Troubleshooting complex technical issues
  • Elevator and escalator maintenance
  • KONE safety and maintenance standards
  • Remote monitoring and alarm systems
  • Customer satisfaction
  • Proactive communication with customers

Nice-to-have

  • Solution-oriented mindset
  • Customer-centric service mindset
  • Collaborative working environment
  • Innovation and sustainability focus
  • Proactive and organized approach

Key Requirements

  • Electrical or Mechanical Engineering qualification
  • Mandatory Elevator & Escalator industry experience
  • Minimum 5 years relevant experience
  • Strong troubleshooting and fault-finding skills
  • Experience with remote monitoring systems advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter