The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming and professional experience
Job Summary
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming and professional experience.
Service Associates are responsible for greeting members, handling inquiries, processing payments, and ensuring the front desk area remains clean and organized.
Employees must be flexible and adaptive to evolving gym needs while strictly following safety protocols and company policies.
Matching Summary
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming and professional experience.
Skills & Requirements
Must-have
Previous customer service experience
Fast-paced environment multitasking
MS Office proficiency
Gym management software familiarity
Evening weekend holiday flexibility
Nice-to-have
Strong interest in fitness industry
Excellent interpersonal skills
Problem-solving abilities
Embracing core company values
Key Requirements
CPR certification required within 30 days of hire
Must attend all mandatory company trainings within 30 days