Job Summary

• Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to frontline specialists.
• Make and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy and follows up to ensure that customer needs have been met.
• Creates a positive and satisfying work environment using recognition, empowerment, listening, valuing diversity, and acting as a role model for others.

Matching Summary

Skills & Requirements

Key Requirements

• 3 or more years of experience
• 4 year Bachelors Degree (Preferred)
• Supervisory duties

Work Rights