Aftersales Training Jr. Manager

nissan.de

Ciudad de Mexico, Mexico
Not specified (assumed hybrid or onsite as per industry norms).
Develop and execute strategic learning
Design, implement, and evaluate training programs
Analyze training effectiveness through metrics/kpis
Nissan is seeking an Aftersales Training Jr. Manager for their Ciudad de Mexico location. The role emphasizes developing and executing training programs to enhance dealer staff performance, requiring a bilingual candidate with strong project management skills and a background in the automotive industry

Job Summary

  • Develop and execute strategic learning based on business priorities and brand requirements to build training and development programs addressing to aftersales business units.
  • Design, implement, and evaluate training programs, workshops, and e-learning modules to address skills gaps and improve key dealer staff performance.
  • Analyze training effectiveness through various metrics/KPIs and propose reports with actions plans focused on to ensure or improve the KPIs results based on training actions.

Matching Summary

Match Score: 85

Nissan is seeking an Aftersales Training Jr. Manager for their Ciudad de Mexico location. The role emphasizes developing and executing training programs to enhance dealer staff performance, requiring a bilingual candidate with strong project management skills and a background in the automotive industry.

Skills & Requirements

Must-have

  • Develop and execute strategic learning
  • Design, implement, and evaluate training programs
  • Analyze training effectiveness through metrics/KPIs
  • Manage the learning management system (LMS)
  • Develop and manage the training budget
  • Solid project management skills
  • Strong communication, organization and presentation skills

Nice-to-have

  • Agile methodology
  • Learning psychology
  • Learning and talent Development certification
  • IA, digital contents, micro and interactive learnings solutions

Key Requirements

  • Minimum of 5 years of experience in automotive industry
  • Proven track record in designing and implementing successful training programs
  • Proficiency in learning management systems (LMS)
  • Engineering, Psychology, Administration or Human Resources/Talent Development degree/career
  • MS Office (Professional level)
  • Experience in development tools to create engaging and interactive CBTs
  • 30% Travel Required

Work Rights

Not specified

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