Inbound Call Center Telephone Banker Associate - 1st & 2nd Shifts

Bank of America (GHR)

Onsite
Intermediate computer proficiency required
Willingness to work weekends and holidays
Ability to handle objections and build rapport
Bank of America is seeking an Inbound Call Center Telephone Banker Associate for both 1st and 2nd shifts. The role involves assisting clients with credit and short-term lending needs, while promoting financial solutions and maintaining strong customer relationships

Job Summary

  • This role focuses on assisting clients with incoming calls regarding credit, short-term lending, and identifying opportunities to achieve their financial goals.
  • The position requires building deep relationships with clients by asking probing questions to understand their life and financial needs while recommending customized solutions.
  • Bank of America is committed to an in-office culture where employees may be required to work onsite according to the workplace excellence policy.

Matching Summary

Match Score: 85

Bank of America is seeking an Inbound Call Center Telephone Banker Associate for both 1st and 2nd shifts. The role involves assisting clients with credit and short-term lending needs, while promoting financial solutions and maintaining strong customer relationships.

Skills & Requirements

Must-have

  • Intermediate computer proficiency required
  • Willingness to work weekends and holidays
  • Ability to handle objections and build rapport

Nice-to-have

  • Experience in telephone sales environment
  • Background in banking or financial industry
  • Previous card solutions support experience

Key Requirements

  • High School Diploma or GED equivalent
  • Minimum intermediate level of computer proficiency
  • Flexibility to work shifts including weekends and holidays

Work Rights

Not specified

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