To drive and deliver exceptional business performance, through the provision of influential and consistent leadership; efficient business management; team development and achievement of operational excellence within own branch
Job Summary
To drive and deliver exceptional business performance, through the provision of influential and consistent leadership; efficient business management; team development and achievement of operational excellence within own branch.
Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner.
Build and develop a high performing and motivated staff team in the branch by creating a conducive work environment, teamwork, regular duty rotations and effective succession opportunities to ensure maximum productivity.
Matching Summary
To drive and deliver exceptional business performance, through the provision of influential and consistent leadership; efficient business management; team development and achievement of operational excellence within own branch.
Skills & Requirements
Must-have
drive business performance
team development
operational excellence
customer query resolution
compliance with KYC
Nice-to-have
community engagement
market intelligence
customer loyalty
empowering work environment
Key Requirements
Bachelor's Degrees and Advanced Diplomas: Accounting (Required)
5 years' experience in Financial Services
3 years Retail and Business Banking Experience
Proven experience in front-line banking sales/marketing/service