End User Services Analyst

Veterinary Purchasing Co. Ltd.

St. Marys, Ontario, Canada
Base: $21.03-$30.05ph; bonus/equity: not specified...
In-person
Minimum one year of it or help desk experience
Excellent communication and troubleshooting skills
Strong knowledge of microsoft office applications
Veterinary Purchasing Co. Ltd. is seeking an End User Services Analyst to join their IT team in St. Marys, Ontario. This role involves providing first-level technical support and maintaining computer systems for internal staff, with a focus on customer service and adherence to company values

Job Summary

  • This role is responsible for providing first-level technical support to internal staff while maintaining day-to-day computer system operations.
  • The company offers a competitive compensation package including an employer-funded pension plan, RRSP top-up, and 100% employer-paid health and dental benefits.
  • Employees are expected to embody core values of service, care, respect, integrity, and community while supporting the animal health industry in Canada.

Matching Summary

Match Score: 75

Veterinary Purchasing Co. Ltd. is seeking an End User Services Analyst to join their IT team in St. Marys, Ontario. This role involves providing first-level technical support and maintaining computer systems for internal staff, with a focus on customer service and adherence to company values.

Salary

Base: $21.03-$30.05/hr; Bonus/Equity: Not specified; Benefits: Employer-funded pension, RRSP top-up, 100% paid health/dental

Skills & Requirements

Must-have

  • Minimum one year of IT or Help Desk experience
  • Excellent communication and troubleshooting skills
  • Strong knowledge of Microsoft Office applications

Nice-to-have

  • Experience with ticketing systems and Jira
  • Hardware repair and RF scanner expertise
  • Previous employment at Veterinary Purchasing Company Ltd

Key Requirements

  • Secondary school diploma required
  • Post-secondary certificate in Information Technology preferred
  • Rotating schedule availability for 40 hours per week

Work Rights

Not specified

Tailored Resume

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