Director Of Provider Services (operational Transformation)

Devoted Com Inc

Base: $137,000-$247,000; bonus/equity: stock optio...
Fully remote
10+ years leadership in complex operations
Ai-enabled workflow implementation
Offshore and vendor management
Devoted Com Inc is seeking a Director of Provider Services to lead and transform its operational function focused on provider support. The role requires a systems-minded leader with extensive operational experience, a strong focus on metrics, and the ability to implement technology-driven solutions

Job Summary

  • The role involves leading a large-scale provider support organization while designing and implementing a next-generation operating model driven by AI and automation.
  • Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by treating every person like family.
  • The position offers a total rewards package including employer-sponsored health plans, stock options, and a $100 monthly mobile or internet stipend.

Matching Summary

Match Score: 85

Devoted Com Inc is seeking a Director of Provider Services to lead and transform its operational function focused on provider support. The role requires a systems-minded leader with extensive operational experience, a strong focus on metrics, and the ability to implement technology-driven solutions.

Salary

Base: $137,000-$247,000; Bonus/Equity: Stock options for all employees; Benefits: Employer sponsored health, dental, vision, PTO, 401K

Skills & Requirements

Must-have

  • 10+ years leadership in complex operations
  • AI-enabled workflow implementation
  • Offshore and vendor management
  • Operational excellence and metrics
  • Systems thinking and product mindset

Nice-to-have

  • Experience transforming service operations
  • Strong people leadership skills
  • Ability to raise talent bar
  • Resilience in ambiguity
  • Cross-functional partnership

Key Requirements

  • At least 10 years of leadership experience
  • Proven track record in operational environments
  • Experience with voice AI and digital channels

Work Rights

Not specified

Tailored Resume

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