It Av Specialist

global.richmond.edu

Boston, MA, US
It and av support
Point-of-sale systems
Desktop support services
The IT/AV Specialist will provide customer service-focused support for the View Boston Observatory IT and AV Operations, working independently and flexibly in a fast-paced environment

Job Summary

  • The IT/AV Specialist will provide customer service-focused support for the View Boston Observatory IT and AV Operations, working independently and flexibly in a fast-paced environment.
  • Essential functions include providing setup and support for point-of-sale systems, desktop support, AV support for events, and acting as a building-wide IT contact.
  • The role requires a Bachelor's degree in Computer Information Systems or related field (or equivalent experience) with 1-3+ years of IT/AV support experience.

Matching Summary

The IT/AV Specialist will provide customer service-focused support for the View Boston Observatory IT and AV Operations, working independently and flexibly in a fast-paced environment.

Skills & Requirements

Must-have

  • IT and AV support
  • Point-of-Sale systems
  • Desktop support services
  • Networking fundamentals
  • Audiovisual systems troubleshooting
  • Fast-paced dynamic environment

Nice-to-have

  • Customer service focus
  • Problem-solving skills
  • Effective working relationships
  • Adapt quickly to changes

Key Requirements

  • 1-3+ years IT/AV support experience
  • Bachelor's degree in Computer Information Systems or related field
  • Working knowledge of PC hardware
  • Strong understanding of networking fundamentals
  • Proficiency with Windows and macOS
  • Experience with AV systems

Work Rights

Not specified

Tailored Resume

Cover Letter