Honda Service Advisor

Hendrick Honda

Concord, North Carolina, US
Customer greeting and needs assessment
Service scheduling and sales
Cost estimation for repairs
The Service Advisor is responsible for greeting customers, determining vehicle repairs and relevant costs, selling and scheduling services to be performed

Job Summary

  • The Service Advisor is responsible for greeting customers, determining vehicle repairs and relevant costs, selling and scheduling services to be performed.
  • Benefits include employer-paid healthcare, 401(k) with company match, employee discounts, and paid training.
  • This is a full-time opportunity at Hendrick Honda in Concord, NC, with a mission to be the premier quality vehicle retailer.

Matching Summary

The Service Advisor is responsible for greeting customers, determining vehicle repairs and relevant costs, selling and scheduling services to be performed.

Skills & Requirements

Must-have

  • Customer greeting and needs assessment
  • Service scheduling and sales
  • Cost estimation for repairs
  • Explaining estimates to customers
  • Maintaining CSI standards
  • Safe and organized work area

Nice-to-have

  • Professionalism and organization
  • Process oriented problem solving
  • Building relationships and people skills
  • Enthusiasm and persistence

Key Requirements

  • Valid Driver's License
  • High School Diploma or equivalent
  • Automotive dealership experience
  • Fast-paced retail environment experience

Work Rights

Not specified

Tailored Resume

Cover Letter