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Ernst & Young Advisory PTE. LTD. is seeking a Senior Consultant for their ServiceNow Platform Engineer role in Singapore, focusing on technology risk solutions for financial services. The ideal candidate should have 1 to 3 years of relevant ServiceNow experience and a strong understanding of ITIL processes.
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Job Summary
The role involves overseeing the acquisition, development, and quality monitoring of software systems within organizational units to mitigate technology risks.
Responsibilities include managing end-to-end incident resolution, change requests, and release deployments while ensuring strict adherence to ITIL and security governance.
Candidates will work as a primary bridge between end users, stakeholders, and L3 teams to ensure business continuity and service performance acceleration.
Matching Summary
Match Score: 75
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Ernst & Young Advisory PTE. LTD. is seeking a Senior Consultant for their ServiceNow Platform Engineer role in Singapore, focusing on technology risk solutions for financial services. The ideal candidate should have 1 to 3 years of relevant ServiceNow experience and a strong understanding of ITIL processes.
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Skills & Requirements
Must-have
ServiceNow platform implementation
Incident Management L2 support
Change Advisory Board (CAB) coordination
ITIL process experience
Root cause analysis (RCA)
Release management execution
Nice-to-have
Strong problem-solving skills
Excellent written communication
Collaborative team player
Adaptability in changing industry
Continuous learning mindset
Key Requirements
Degree in Information Technology or related field
1 to 3 years ServiceNow experience
Minimum 3 years total work experience in application management roles
Hands-on project implementation experience with service management platforms