Engagement Specialist - Customer Interactions

Santander

Madrid, Spain
Competitive; not specified; health, family support...
2+ years business growth experience
Digital marketing ecosystem knowledge
Powerbi and google analytics skills
The role focuses on driving customer engagement initiatives to increase transaction volume, value, and satisfaction while minimizing churn

Job Summary

  • The role focuses on driving customer engagement initiatives to increase transaction volume, value, and satisfaction while minimizing churn.
  • Candidates must possess at least two years of professional experience in areas focused on business growth and customer communication actions.
  • The company offers a competitive compensation package including health programs, family support, international mobility opportunities, and volunteer time.

Matching Summary

The role focuses on driving customer engagement initiatives to increase transaction volume, value, and satisfaction while minimizing churn.

Salary

Competitive; Not specified; Health, family support, mobility, and volunteer programs

Skills & Requirements

Must-have

  • 2+ years business growth experience
  • Digital marketing ecosystem knowledge
  • PowerBI and Google Analytics skills

Nice-to-have

  • Banking sector experience preferred
  • Basic programming or data analysis
  • Proactive energy for new ideas

Key Requirements

  • Degree in Business Administration, Marketing or similar
  • Minimum 2 years professional experience required
  • Masters degree in digital business or marketing preferred

Work Rights

Not specified

Tailored Resume

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