Customer Service Representative 3, German Speaker

Dexcom Inc

Vilnius, Lithuania
Base: €1,905.42 to €2,353.75 gross monthly; bonus/...
Hybrid
Proficiency in german and english languages
Experience with health insurance reimbursement processes
Strong organizational and attention to detail skills
The role involves managing administrative tasks to ensure patients access Dexcom's continuous glucose monitoring products smoothly

Job Summary

  • The role involves managing administrative tasks to ensure patients access Dexcom's continuous glucose monitoring products smoothly.
  • Employees will coordinate onboarding, communicate with health insurers and physicians, and document all interactions in internal systems.
  • The company offers a hybrid work model, comprehensive benefits including fertility support, and opportunities for career development.

Matching Summary

The role involves managing administrative tasks to ensure patients access Dexcom's continuous glucose monitoring products smoothly.

Salary

Base: €1,905.42 to €2,353.75 gross monthly; Bonus/Equity: Not specified; Benefits: Health insurance, pension plan, wellness programs, and additional vacation days

Skills & Requirements

Must-have

  • Proficiency in German and English languages
  • Experience with health insurance reimbursement processes
  • Strong organizational and attention to detail skills

Nice-to-have

  • Previous operations or customer support experience
  • Ability to collaborate in a diverse team environment
  • Interest in process improvement initiatives

Key Requirements

  • Minimum B2 level proficiency in German and English
  • High School diploma or equivalent
  • 2-4 years of related experience preferred

Work Rights

Must live within commuting distance of Vilnius office

Tailored Resume

Cover Letter