DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Florence, SC, responsible for providing exceptional customer experiences and supporting front-end operations. The ideal candidate should have prior retail or customer-focused experience and possess strong interpersonal skills to foster an inclusive environment
Job Summary
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience through eagerness to help.
Team members must serve as the primary customer service provider at the front end while supporting cashiers through complex transactions.
The role requires upholding company merchandising standards and promoting training on company programs like loyalty participation and credit card enrollment.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Florence, SC, responsible for providing exceptional customer experiences and supporting front-end operations. The ideal candidate should have prior retail or customer-focused experience and possess strong interpersonal skills to foster an inclusive environment.
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end operations management
Cash register coverage capability
Department scheduling assistance
Merchandising and presentation standards
Nice-to-have
Inclusive store environment creation
All-hands-on-deck team support
Product knowledge expertise
Liaison between customers and management
Key Requirements
Prior retail sales or cashier experience preferred