We're looking for a Customer Success Manager candidate to join our team in London and look after our Public Sector Customers in a hybrid role
Job Summary
We're looking for a Customer Success Manager candidate to join our team in London and look after our Public Sector Customers in a hybrid role.
You will support customers' successful adoption of Informatica technologies by managing onboarding, driving consumption and expansion, and advocating for customer needs internally.
Salesforce offers benefits and resources to support work-life balance and accelerate impact through AI, aiming to redefine what’s possible for customers and the world.
Matching Summary
We're looking for a Customer Success Manager candidate to join our team in London and look after our Public Sector Customers in a hybrid role.
Skills & Requirements
Must-have
Customer onboarding and adoption management
Managing Public Sector customer accounts
Cross-functional team coordination
Executive-level communication skills
Data Management domain knowledge
SaaS software experience
Nice-to-have
Hybrid work environment
Trusted advisor relationship building
Outcome-based success planning
Escalation management and resolution
Passion for AI and innovation
Key Requirements
Minimum 5+ years relevant professional experience
Experience with large accounts at senior IT and business levels
BA/BS degree or equivalent education and experience