Operations Analyst - Ach Cca Investigations

Bank of America (GHR)

Not specified; not specified; not specified
**
2 years experience in ach payments
Strong attention to detail
Microsoft office suite proficiency
** Bank of America is seeking an Operations Analyst for their Customer Claim Assistance (CCA) role, which involves investigating customer claims and providing timely resolutions. The ideal candidate should possess strong analytical skills, attention to detail, and relevant experience in ACH payments or financial operations. **

Job Summary

  • This role is responsible for investigating customer claim cases and providing timely, accurate resolutions within the Global Payment Operations organization.
  • The position requires strong attention to detail and the ability to manage multiple cases while adhering to strict regulatory and internal deadlines.
  • Bank of America offers an inclusive workplace culture focused on responsible growth, professional development, and supporting teammate wellness.

Matching Summary

Match Score: 75

** Bank of America is seeking an Operations Analyst for their Customer Claim Assistance (CCA) role, which involves investigating customer claims and providing timely resolutions. The ideal candidate should possess strong analytical skills, attention to detail, and relevant experience in ACH payments or financial operations. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 2 years experience in ACH payments
  • Strong attention to detail
  • Microsoft Office Suite proficiency
  • Ability to meet strict deadlines
  • Effective communication skills

Nice-to-have

  • Experience with Lean Six Sigma
  • Knowledge of NACHA regulations
  • Process improvement automation
  • Leadership through change
  • Payment investigation systems knowledge

Key Requirements

  • Minimum 2 years ACH payments or financial operations experience
  • Risk and resolve experience required
  • Demonstrated willingness to learn and adapt to change

Work Rights

Not specified

Tailored Resume

Cover Letter