APM Terminals Maersk Container Industry (MCI) is seeking a Service Manager based in Brazil to enhance their technical and service presence for reefer containers in South America’s East Coast market. The ideal candidate should have a robust technical background in refrigeration systems, excellent customer management skills, and the ability to work independently
Job Summary
This role serves as MCI's technical ambassador in Brazil, combining hands-on support with Star Cool training and relationship management.
The Service Manager will act as an escalation point for complex technical issues while managing and auditing the local service provider network.
Candidates must possess a solid background in refrigeration and electrical systems to support customers across Brazil and the South America East Coast region.
Matching Summary
Match Score: 85
APM Terminals Maersk Container Industry (MCI) is seeking a Service Manager based in Brazil to enhance their technical and service presence for reefer containers in South America’s East Coast market. The ideal candidate should have a robust technical background in refrigeration systems, excellent customer management skills, and the ability to work independently.
Skills & Requirements
Must-have
Reefer container technical expertise
Refrigeration and electrical systems knowledge
Fluency in Portuguese and English
Service provider network management
Warranty investigation experience
Spare parts aftermarket sales
Nice-to-have
Commercial mindset for market development
Confident public speaking and training delivery
Experience with global cross-cultural teams
Competitor intelligence gathering skills
Key Requirements
Education in refrigeration, electrical, or marine engineering
Hands-on experience servicing reefer containers
Strong understanding of reefer container market manufacturers
Ability to travel extensively within Brazil and internationally