Customer Experience Specialist

AgCountry Farm Credit Services, ACA

Wahpeton, ND, US
Not specified; not specified; comprehensive medica...
On-site
4-6 years of related experience
Customer service experience
Loan application coordination
AgCountry Farm Credit Services is seeking a Customer Experience Specialist to facilitate customer interactions throughout the loan process and provide exceptional service. The role involves managing monetary transactions, coordinating loan applications, and supporting office operations while maintaining strong customer relationships

Job Summary

  • The role serves as the primary point-of-contact for customers throughout the entire loan process and product delivery lifecycle.
  • Employees are responsible for coordinating loan applications, processing monetary transactions, and ensuring strict adherence to fraud prevention protocols.
  • The company offers a competitive benefits package including comprehensive health insurance, 401(k) retirement plans, and paid time off.

Matching Summary

Match Score: 85

AgCountry Farm Credit Services is seeking a Customer Experience Specialist to facilitate customer interactions throughout the loan process and provide exceptional service. The role involves managing monetary transactions, coordinating loan applications, and supporting office operations while maintaining strong customer relationships.

Salary

Not specified; Not specified; Comprehensive medical, dental, vision, 401(k), PTO, life/disability insurance, EAP, wellness programs, tuition assistance, short-term incentive pay

Skills & Requirements

Must-have

  • 4-6 years of related experience
  • Customer service experience
  • Loan application coordination
  • Monetary transaction processing
  • Fraud prevention protocols

Nice-to-have

  • Associate's degree in Business or Finance
  • Strong relationship building skills
  • Digital tool promotion abilities
  • Collaborative team environment
  • Rural community commitment

Key Requirements

  • 4-6 years of related experience
  • Minimum two years customer service experience
  • Preferred Associate's Degree in Business or Finance

Work Rights

Not specified

Tailored Resume

Cover Letter