Onsite Customer Support

HP, Inc.

Brazil
Onsite
Strong organizational skills with high attention to detail
Experience in back office operations and service support
Ability to manage inventory and asset lifecycle records
HP, Inc. is seeking an Onsite Customer Support professional in Brazil to provide essential back-office operational and administrative support, focusing on enhancing service efficiency and quality. The ideal candidate will have strong organizational skills, a background in video conferencing, and experience in maintaining records and documentation

Job Summary

  • This role provides critical back-office operational and administrative support to ensure the sustainability and efficiency of service operations.
  • The successful candidate will maintain accurate inventory, asset, and licensing records while standardizing internal processes and documentation.
  • The position requires strong analytical skills to monitor operational indicators, identify deviations, and facilitate coordination across multiple stakeholders.

Matching Summary

Match Score: 85

HP, Inc. is seeking an Onsite Customer Support professional in Brazil to provide essential back-office operational and administrative support, focusing on enhancing service efficiency and quality. The ideal candidate will have strong organizational skills, a background in video conferencing, and experience in maintaining records and documentation.

Skills & Requirements

Must-have

  • Strong organizational skills with high attention to detail
  • Experience in back office operations and service support
  • Ability to manage inventory and asset lifecycle records
  • Proficiency in creating operational reports and dashboards
  • Clear written and verbal communication skills

Nice-to-have

  • Proactive mindset focused on continuous improvement
  • Familiarity with operational management tools
  • Experience supporting partner onboarding and training
  • Knowledge of Health Safety and Environment processes

Key Requirements

  • Associate degree or equivalent experience preferred
  • 2+ years of Video Conferencing background supporting Audio-Visual systems
  • Experience with Poly products or 3rd party video conferencing devices

Work Rights

Not specified

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