Assistant Manager Candidate, Customer Service - Customer Solutions Office, Travel & Mobility Business(c&m)

Rakuten

Tokyo, Japan
Customer experience improvement
Data analysis capabilities
Leadership skills
Rakuten Travel aims to enhance the travel experience for millions of travelers

Job Summary

  • Rakuten Travel aims to enhance the travel experience for millions of travelers.
  • The role involves managing a team to promote customer experience initiatives.
  • Opportunities for career advancement exist within the diverse services of the Rakuten Group.

Matching Summary

Rakuten Travel aims to enhance the travel experience for millions of travelers.

Skills & Requirements

Must-have

  • Customer experience improvement
  • Data analysis capabilities
  • Leadership skills

Nice-to-have

  • Project management experience
  • Problem-solving skills
  • Team motivation

Key Requirements

  • 3+ years in customer support
  • Experience in quality improvement activities
  • Team management experience

Work Rights

Not specified

Tailored Resume

Cover Letter