Not specified; benefits: comprehensive collective ...
On-site
5+ years telecommunications experience
Network surveillance and analysis
Leadership in unionized environment
Vidéotron is seeking an Operations Manager for their Network Management Center (CGR) in Montreal, QC. The role involves leading daily operations, overseeing network monitoring, and ensuring effective collaboration across teams, with an emphasis on performance improvement and customer service
Job Summary
The role provides operational leadership for the Network Management Center (CGR) with a focus on executing business-aligned operational plans.
Candidates must possess strong mobilizing leadership skills to manage technical teams and coordinate complex network interventions during incidents.
The position offers comprehensive benefits including collective insurance, retirement plans, up to 80% service discounts, and a flexible 4-day work schedule.
Matching Summary
Match Score: 85
Vidéotron is seeking an Operations Manager for their Network Management Center (CGR) in Montreal, QC. The role involves leading daily operations, overseeing network monitoring, and ensuring effective collaboration across teams, with an emphasis on performance improvement and customer service.
Salary
Not specified; Benefits: Comprehensive collective insurance; Retirement plan; Up to 80% Vidéotron service discounts; 4.5-day work week option
Skills & Requirements
Must-have
5+ years telecommunications experience
Network surveillance and analysis
Leadership in unionized environment
French and English bilingualism
Real-time incident response
Nice-to-have
Experience with AI tools
OIQ membership preferred
Strong project management skills
Process improvement expertise
Collaboration with external partners
Key Requirements
Bachelor's degree in Engineering or Computer Science
Minimum 5 years in telecommunications network monitoring