Client Success Manager -aerospace & Defence

DXC Technology

United Kingdom
Hybrid
End-to-end delivery leadership
Financial & p&l ownership
Executive-level client partnership
DXC Technology is seeking a Client Success Manager for its Aerospace & Defence sector in the UK, focusing on enhancing client relationships and driving strategic growth. The role requires a seasoned professional with a strong background in P&L management and complex delivery in regulated environments, aiming to deliver excellence in client service

Job Summary

  • You will take full accountability for all delivery activities across project and run services, including service quality, contract performance, resourcing, SLA adherence, and ensuring margin expectations are met.
  • You will manage and oversee key financial metrics: Revenue and contract margin, Accurate forecasting, Sub-£5M TCV opportunity ownership, Commercial governance and financial rigour.
  • Within our UK Aerospace & Defence practice, you’ll be part of a highly focused team delivering outcomes that matter — with the autonomy and visibility to influence strategy, delivery, and customer impact.

Matching Summary

Match Score: 85

DXC Technology is seeking a Client Success Manager for its Aerospace & Defence sector in the UK, focusing on enhancing client relationships and driving strategic growth. The role requires a seasoned professional with a strong background in P&L management and complex delivery in regulated environments, aiming to deliver excellence in client service.

Skills & Requirements

Must-have

  • End-to-End Delivery Leadership
  • Financial & P&L Ownership
  • Executive-Level Client Partnership
  • Strategic Growth & Opportunity Development
  • Operational Governance & Risk Management

Nice-to-have

  • Consulting or engineering background
  • Leading project and run services
  • Proactive solutioning
  • Fostering inclusive environment

Key Requirements

  • 10+ years continuous UK residency
  • Eligible for A&D security clearance
  • Proven P&L or financial ownership experience
  • Experience leading complex delivery in A&D or regulated sectors
  • Demonstrated ability to build senior-level client relationships
  • Experience directing cross-functional teams
  • Strength in operational governance

Work Rights

UK National, 10+ years continuous UK residency

Tailored Resume

Cover Letter